Website information
Privacy policy
How we handle personal information shared with WGR Foods through website visits and business enquiries.
Who is responsible for your information?
World Gourmet Restaurants Ltd T/A WGR Foods is responsible for personal information it receives through this website and related business enquiries. You can contact us at enquiries@wgrfoods.co.uk or Unit 6–7 Abbey Trading Estate, Canning Road, London E15 3NW.
Information you share with us
When you contact us, we may receive your name, business name, work contact details and the information you choose to include in your enquiry. Please only share personal information that is relevant to the conversation.
Website and technical information
Our hosting and service providers may process technical information needed to deliver and protect the website, such as network, browser, device and request information. Email and telephone links let you contact us through your own email or telephone service.
Why we use information
We use enquiry information to respond, discuss potential services, arrange requested visits and manage business relationships. Depending on the purpose, we rely on our legitimate interests in responding to business enquiries and operating our services, steps towards or performance of a contract with you, legal obligations, or consent where required.
Who information may be shared with
Relevant information may be shared with authorised team members and service providers who help us operate the website, communicate or provide services. We may also share it with professional advisers or authorities when necessary to meet legal obligations or protect legal rights.
How long information is kept
We retain information for the purposes for which it was collected, taking account of the status of the enquiry or relationship and applicable legal, accounting and record-keeping requirements. Contact us if you would like information about retention relevant to your enquiry.
Keeping information secure
We use appropriate organisational and technical measures to protect personal information. No internet or email transmission can be guaranteed completely secure. Please contact us before sending sensitive personal information.
Your choices and rights
Depending on the circumstances, you may ask to access, correct, erase, restrict or transfer your personal information, or object to its use. Where we rely on consent, you can withdraw it. You can object to direct marketing at any time. Contact us using the details above to exercise your rights. Requests are normally free of charge; a fee or refusal is possible only where the law permits. We may ask for proportionate information to verify your identity.
Questions or complaints
Please contact us if you have a question or concern about our handling of your information. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
Other websites and updates
Other websites and services have their own privacy practices. Please read their notices when following a link or using those services. We may update this policy as our services and requirements change.
Contact the Information Commissioner’s Office
Contact WGR Foods